Frequently Asked Questions

  • Plastic tubs with lids and sturdy cardboard boxes both work well for storage. If using cardboard boxes, fill them to the top so they don’t collapse—but avoid overfilling, which can cause them to break.

    Use smaller boxes for heavy items so they’re easier to move. Stack containers of similar size for stability, placing heavier items on the bottom and lighter ones on top.

    Pack books flat to protect their spines, and wrap fragile items in packing paper or bubble wrap. Keep delicate items toward the top of stacks, and seal and label all containers so you can easily find what you need later.

  • Leave some space between stacks and avoid placing items directly against the walls to allow for airflow and reduce moisture buildup. Elevating items on pallets can further improve circulation and help protect against humidity.

    Keeping space between stacks also makes it easier to access your belongings later. Cover larger items that don’t fit in boxes—such as couches, dressers, lamps, or mattresses—with plastic sheeting or old sheets to protect them from dust and debris.

  • Our leases are month-to-month, giving you flexibility to rent for as little as one month or as long as you need. For longer-term rentals of six months or more, we offer a discount for advance payment. Please note that advance payments must be made by check.

  • Yes, as long as your car, truck, motorcycle, boat, or RV is in working condition and fits in a unit, you can store it. But never run your vehicle with the unit door closed.

  • Storage Brothers does not provide coverage and does not insure the contents of your unit. Consider a storage insurance policy through your agent or online—which are often inexpensive—for peace of mind.

    Keep an inventory of your items by taking photos, video, or a written list so you know exactly what’s in your unit if anything happens.

  • We accept checks, money orders, and credit cards—either online or over the phone. For added convenience, you can securely store your credit card information in our system and set up automatic monthly payments, so you never have to worry about missing a payment.

  • Food and other perishable items are not allowed, as they can attract insects or rodents. Living things—including plants, livestock, or pets—may not be stored either.

    And of course, storage units are for belongings only—they cannot be used as living spaces. Doing so would be illegal.

    Hazardous, flammable, toxic, chemical, explosive, or illegal items are also strictly prohibited.

  • Units are accessible 24/7/365. Most do not have lights or electricity, so be sure to bring a flashlight if you plan to visit after dark.